Alana Tomlin

FAQs

How do I get in Contact with Alana Tomlin?

Want a design? Need some illustrations? Got a question? Just want to send me pictures of your pets? Its easy! Message me through the contact form or shoot me an email at:

[email protected]

I will get back to you as soon as possible. I am just one gal doing my very best so I appreciate your understanding. Thank you in advance for getting in touch you beautiful, sweet angel.


Product Info?

All art featured on this site was created by me and I do my best to source quality paper and products either locally or nationally as I don't want to give you anything I wouldn't be willing to give my mum!

I test print all designs before adding them to my shop so I can ensure that I am happy with the quality. I include a range of sizes with my shirts as I want to cater to all body shapes, sizes and preferences.


Item Sold Out?

There will be some products that I sell for a limited run and will not be restocking, however, if there is an item that sells out and I intend to restock it, I will notify everyone on my social media so keep an eye out on instagram and follow me for updates (@alanatomlin).


Shipping?

I ship world-wide! Depending on where you are located may depend on shipping time. Once payment is received, I will do my best to make sure your order is on its way to you as soon as possible. There can be a 2-3 day order processing time once payment is received before dispatch.

Multiple item purchases may be sent in seperate parcels depending on stock levels as I may choose to send prints out directly from the printer so that you can receive the item sooner. If you have ordered multiple items and receive one, do not worry, your other items will be on the way! Don't hesitate to email me if you have any concerns.

* Please note that shipping times may be delayed due to the COVID-19 virus and I can not guarantee when parcels will arrive *


Returns?

I currently do not do returns or exchanges unless stock is faulty as I am a very small self-made and managed store. I produce small runs which is what can make this very difficult. I appreciate your understanding!


How to Care for Prints?

When handling prints, it is advised to use gloves to keep skin oil off the prints. Keeping prints out of extreme heating or cooling areas, such as direct sunlight, will help to preserve the inks over time. And be sure not to hang any prints on a damp wall to ensure the quality to last too.


Artwork & Content Copyright © Alana Tomlin 2020.

Stealing my work will result in Satan dragging you to Hell. So don't do it. Xoxox

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